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Op-ed: Everything that can be automated should be: Levi Strauss CFO


A sign is posted in front of the Levi Strauss & Co. headquarters on April 09, 2021 in San Francisco, California.

Justin Sullivan | Getty Images News | Getty Images

The role of the chief financial officer has expanded well beyond traditional finance. Companies’ critical need to build for a digital future — driven by consumers whose digital preferences continue to accelerate — is adding a new technological remit to CFOs of all industries. Today, CFOs are responsible for allocating resources to set up strong digital foundations; championing the right talent and organizational structure to implement digital objectives; testing before quickly scaling value-creating technologies like data visualization, robotics, artificial intelligence; and relentlessly measuring while communicating the shareholder value created.

Serving as more cross-functional C-suite executives, CFOs are working side-by-side with their C-suite colleagues to restructure and refocus businesses for sustainable profitability while defining and telling the story of how value is created by digital transformation.  

As the CFO of the 168-year-old company Levi Strauss & Co., I’m constantly working with my colleagues to identify ways in which we can do things better, faster and more efficiently through the use of emerging technologies and efficient business processes. Having the CIO and the ERP team report into me enables me to ensure that resources are allocated towards automating and digitizing the processes across the organization. Investing in this proactively as we test and scale digital tools, like robotics and AI capabilities, across the enterprise helps us unlock real growth opportunities and ultimately drive our business forward. 

The CNBC @Work Summit returns

On October 13, Michael Dell, Ray Dalio, Bank of America Chief Operations and Technology Officer Cathy Bessant, WeWork Executive Chairman Marcelo Claure, Levi Strauss & Co. CFO Harmit Singh and Estee Lauder CFO Tracey Travis will talk building a resilient future and more. Register now.

As more companies embark on their own digital journeys, here’s my advice for other CFOs looking to understand their role in leading and pursuing a successful digital transformation.

Create unity

For a true digital transformation to take hold and prove beneficial long-term, companies have to start with a solid plan and build the right digital foundation. CFOs, in partnership with their C-suite colleagues, need to think holistically across the organization and implement technology systems at the core of their operations to enable simplified, standardized, and integrated processes throughout every team of the enterprise.

While relatively dated, enterprise resource planning (ERPs) systems are still the lifeline for businesses. These systems have modernized throughout the decades to keep up with orbiting technologies, but it’s on the CFO to ensure these systems integrate with pricing systems, operations, supply-chain-management systems, and every…



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Op-ed: Everything that can be automated should be: Levi Strauss CFO