3 trends to watch as retailers prep for back-to-school, holiday


Pedestrians view the holiday windows at a store in New York, on Thursday, Dec. 2, 2021.

Christopher Occhicone | Bloomberg | Getty Images

Summer vacation season is just getting started, but retailers are already gearing up for the holidays.

In coming weeks, companies will get early clues about how the all-important holiday shopping season will shape up as Amazon hosts its Prime Day on July 12 and 13 and rival retailers including Target hold competing sales. That will be followed by the busy back-to-school shopping period, another indicator of how the holidays could play out.

The trends retailers detect starting next month could signal how much people might be willing to spend during the holidays, as well as the type of products they’ll want, said Rob Garf, vice president and general manager of retail for Salesforce, a software company that also tracks shopping trends for retailers.

Complicating sales forecasts for this year’s holiday season are surging prices for gas, groceries and other household needs that are whittling away at how much people might spend on gifts.

To anticipate how those factors will sway shopping behavior, Salesforce made predictions for the upcoming holiday season based on two of its reports. Its quarterly shopping index analyzes the online activity of more than 1 million people in dozens of countries, with a focus on 12 key markets including the U.S. Its other report is consumer sentiment index based on a May survey of more than 3,000 people in nine countries.

Here are three of Salesforce’s predictions, according to a report released Tuesday:

Shoppers at the King of Prussia mall in King of Prussia, Pennsylvania, on Saturday, Dec. 4, 2021.

Hannah Beier | Bloomberg | Getty Images

Christmas in July?

Expect the under-the-bed stash of holiday gifts to start earlier.

Over the past two years, people starting shopping before Black Friday because of worries about shipping delays and depleted shelves. This year, people will be looking to stock up on discounts and beat price hikes, according to Salesforce.

Forty-two percent more shoppers worldwide and 37% more in the U.S. said they plan to start buying gifts earlier as a way to get better deals — the biggest inflation-related behavior change that Salesforce noticed in its research.

For some, that could mean Christmas shopping will start in July as people jump on deals during Amazon Prime Day and competing sales. Others might try to load up on presents as retailers including Target and Gap discount items to unload the unwanted inventory they stocked up during the pandemic.

Christmas week shoppers walk past signs offering sales at a Montebello shopping mall in Montebello, California on December 22, 2016.

Frederic J. Brown | AFP | Getty Images

Price trumps all

Cooped-up shoppers splurged from their couches during the past two holiday seasons. Now they’ll be taking a harder look at price tags − and going elsewhere if they don’t like what they see.

Value is expected to trump loyalty and convenience…



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