Banks on wheels are temporary solution for underbanked areas


A banking van for the Lower East Side People’s Federal Credit Union parked on the curb of West Tremont Avenue in The Bronx.

Rebecca Picciotti | CNBC

NEW YORK – Parked on the curb of West Tremont Avenue in the Bronx, amid a chain of sedans and minivans, there is sometimes a bank on wheels.

The Lower East Side People’s Federal Credit Union, a nonprofit that provides banking services to New York’s financially underserved neighborhoods, launched its mobile branch in a refurbished school bus in 2014 following the devastation of superstorm Sandy, which forced the closure of its brick-and-mortar branch. It has since upgraded to a specially designed Mercedes-Benz van that serves New York’s Lower East Side, East Harlem, the Bronx and Staten Island, partnering with community groups in the boroughs.

The van provides most of the services of a traditional bank like opening a savings or checking account, securing loans and providing financial advice. It does not, however, have an ATM due to the security risks that come with storing cash in a vehicle.

Banks on wheels are an attempt to repair the gaps within the U.S. banking landscape, which disproportionately impact Black and Hispanic communities. According to a 2022 Federal Reserve report, 40% of Black individuals are unbanked and underbanked, the highest of any racial demographic in the U.S. They are followed by Hispanic individuals, 29% of whom are either unbanked or underbanked.

Adults are considered unbanked if they do not have a bank account and rely exclusively on alternative financial services that charge high fees like check cashing, payday loans, pawn shop loans, as some examples. Underbanked means one has a bank account but still partially relies on alternative financing.

To be sure, the number of unbanked individuals has seen yearly declines, coming down to 4.5% in 2021 compared to 8.2% in 2011, according to a 2021 report from the Federal Deposit Insurance Corporation. That decline correlated with a rise in online banking usage, one of the primary drivers of brick-and-mortar consolidation.

But given existing digital divides, if online banking fully replaces access to in-person branches, financial equity in the U.S. would remain under threat.

Banks on wheels aim to offer at least a partial solution to the increasingly deserted banking landscapes in minority communities. But even the people driving the efforts do not see them as a permanent fix.

“A physical branch is the solution. The mobile branch is a temporary thing to try and build up the physical branch – to build up membership and to build up partners,” said Alicia Portada, a spokesperson for the FCU.

Still, Portada cannot ignore the value of the mobile branches as credit unions and banks shut down faster than they open annually: “It is absolutely needed to have other options.”

BankonBuffalo, a regional bank located in Buffalo, New York, debuted its own bank on wheels this winter.

Darnell Haywood, community responsibility officer at BankonBuffalo,…



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